Terms of service

These Terms of Service govern your use of the Goora website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

About Us
Goora operates this website and online store and is based in Sydney, New South Wales, Australia.

Use of Our Website
You agree to use this website for lawful purposes only. You must not misuse the website, attempt to interfere with its operation, or engage in any activity that may harm our systems, reputation, or other users. We reserve the right to restrict or terminate access to the website at any time if misuse is suspected.

Products and Orders
We aim to ensure all product descriptions, images, and pricing are accurate. However, colours, textures, and sizes may vary slightly due to screen differences and the nature of materials.

All orders are subject to acceptance. We reserve the right to cancel or refuse any order, including where products are unavailable, there are pricing errors, or we suspect fraudulent activity.

Pricing
All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. Shipping costs are calculated separately at checkout unless specified. We reserve the right to change prices at any time before an order is confirmed.

Payment
Payment must be made in full at the time of purchase. We use secure third party payment providers to process transactions. If payment cannot be processed, your order may be delayed or cancelled.

Delivery
Once your order is confirmed, we will arrange dispatch as soon as possible. Delivery timeframes are estimates only and may be affected by factors outside our control, including courier delays.

Returns and Refunds
Our Returns and Refund Policy forms part of these Terms. Please refer to that policy for details on returns, refunds, and exchanges.

Intellectual Property
All content on this website, including images, text, branding, and design, is owned by or licensed to Goora and is protected under Australian intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written consent.

Limitation of Liability
To the extent permitted by law, Goora is not liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the website constitutes acceptance of any changes.

Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of New South Wales.

Contact Us
If you have any questions about these Terms, please contact us at hello@goora.com.au